Exit Zen
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<p>See our instructions on [[starting Tails on PC|doc/first_steps/start/pc]]
for general troubleshooting tips.</p>
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22
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Does not start on USB sticks.
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23
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With BIOS versions A03 06/03/2012 (and A09, A11, and A12)
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24
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Error message: `Invalid partition table!`
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Workaround (at least with BIOS versions A09, A11, and A12): just hit enter and it will continue with the boot.
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26
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<h3 id="hp-notebook-BCM943142HM">HP Notebook BCM943142HM</h3>
0/620 · 62
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Does not start Tails 4.13.
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29
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<h3 id="system76-oryx-pro">System76 Oryx Pro</h3>
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This machine does not start from a Tails USB stick: the Linux kernel included in at least Tails 3.11 to 3.13.1, inclusive, does not support the hardware USB controller.
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<h1 id="not-entirely">Tails not starting entirely</h1>
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<p>See our instructions on [[starting Tails on Mac|doc/first_steps/start/mac#not-entirely]]
for general troubleshooting tips.</p>
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36
English type: Title ###
MacBook Air Retina 2018 and 2019
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37
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To start Tails successfully, [[add the following boot option when starting Tails|doc/advanced_topics/boot_options]]:
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Still, the trackpad and keyboard might not work. You can use an external mouse and keyboard.
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41
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<p>See our instructions on [[starting Tails on PC|doc/first_steps/start/pc#not-entirely]]
for general troubleshooting tips.</p>
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<h3 id="lockup">"Soft lockup" error</h3>
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On some laptops, Tails starts with the following error:
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<p class="code">soft lockup - CPU#<span class="command-placeholder">N</span> stuck for <span class="command-placeholder">N</span>s</p>
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46
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To start Tails successfully, try to [[add the following boot option when starting Tails|doc/advanced_topics/boot_options]]:
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48
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<h3 id="microsoft-surface-laptop">Microsoft Surface Laptop 3 and 4</h3>
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